Testimonials

April 2012

We would like to say thankyou for everything you did to ensure we had a new caravan delivered and swapped all in place for us to enjoy our holidays as planned. Also we would also like to say a massive thank you to the couple who towed the caravan down to our site at woolacombe, they stayed with us to ensure the caravan was all connected and ready for us to holiday in. As 1st time caravaners we didnt really know that much and they stayed and shared alot of information and helpful tips and we cant thank them enough as this ment that we had peacful and enjoyable start to our family holiday with no stress. I would like to just say thanks to justin for his help with finding us a awning. Once again thank you very much, we would definitely recommend highbridge to all our friends and family.

March 2012

Just wanted to pass on my thanks for what I felt was a particularly good service to the Caravelaire recently. Also, your reception staff are very good at what they do. It is all credit to your running of the department. If and when I purchase another caravan I would buy from Highbridge solely because of the high standard of aftersales service.

I purchased a Bessacarr 769 from you in november, we are really pleased with the motorhome but we are even more pleased with the after sales service you have provided,we had a few problems but im pleased to say these were sorted out by the service dept with no hassle,keep up the good work

February 2012

We have just bought a new Coachman Pastiche 560/4 from Oliver. From the very start Oliver was fantastic very helpfull nothing was any trouble one of the best sales people I've dealt with and if he is still there in 5 years time I may change again. A credit to your company true to his word, thanks again.

I am contacting you re the following. In January we decided to replace our very old caravan (no water or leisure workings), we had the choice of two locations yourselves or one in Dorset, yourselves you won by 10 minutes travelling time, thank goodness.
While we were browsing a sales consultant approached and offered help if we wanted it, by some chance? Each time we were pondering something up he popped to help and advise, eventually he suggested a van in a different area a fleetwood colchester, job done unit sold, paperwork completed. Picked up three weeks later and  after a weekend away managed to damage the power cable from van to car, and a problem with gas heating - within a week the work was completed. From the moment we set foot at Highbridge we have been dealt with by friendliness, helpfulness knowledge and cheerfulness. what a pleasure it has been from the phone contact at reception through shop staff, workshop/service staff awning shop and to staff wander around doing their bit (I asked advice) every one smiling and cheerful, nothing seems to much bother from a light bulb query to the purchase of a porch awning I will not hesitate to recommend you and will continue to use you on anything caravan related. It is worth travelling from Castle Cary  to you. Please pass on our thanks and congratulations to all your staff. in this day and age with the service you give you will never be short of customers. With grateful thanks from happy caravaners.

We would like to take this opportunity to thank all the members of staff we had the pleasure of meeting today, in sales and parts dept. You gave us first class friendly service, with a smile on all your faces. We will not hesitate to call again to see you when we need more assistance or purchases.

December 2011

Last week (2 December) we bought a used Bessacarr E760 from you and there were a few minor faults with it.
I wish to express my sincere thanks to your colleague Simon for his efforts to rectify these faults. Simon was helpful, kind, courteous and most efficient in rectifying the problems.  I will happily recommend his work and his attitude to anyone. He is a credit to your company.

October 2011

I bought a new Lunar Stellar from you in 2007 and have had it regularly serviced by you since. I find that it ticks all the boxes and I have been very pleased with my caravan. After one outing the 12 volt system was lost and the battery went flat. Fortunately this was immediately prior to its annual service and the fault was rectified by your staff. Yesterday, I discovered that the same problem manifested itself again, but I was able to trace the fault and rectify it, but only with excellent support and advice, over the phone, from Chris on your staff. I would like to thank Highbridge Caravan Centre for this support and to thank Chris in particular for his patience, politeness and excellent advice. I am sure that Highbridge Caravans recognises that Chris is a true asset to your organisation. Many thanks again.

You will be aware that I bought a new Lunar Stellar from you in 2007 and have had it regularly serviced by you since. I find that it ticks all the boxes and I have been very pleased with my caravan. After one outing the 12 volt system was lost and the battery went flat. Fortunately this was immediately prior to its annual service and the fault was rectified by your staff. Yesterday, I discovered that the same problem manifested itself again, but I was ably to trace the fault and rectify it but only with excellent support and advice, over the phone, from Chris on your staff. I would like to thank Highbridge Caravan Centre for this support and to thank Chris in particular for his patience, politeness and excellent advice. I am sure that Highbridge Caravans recognises that Chris is a true asset to your organisation.

August 2011

I would like to draw your attention to two members of your staff in the parts department who gave me excelent service with an order for a wing mirror for my Rapido 9096, their names were Simon and Terry, they kept me informed of progress of my order, always returning phone calls promptly. Once again thank you for good service, I will use in in future and pass you on to friends.