We called in just on closing time one night when we were passing but were able to look around and did not feel rushed. The sales man who spoke to us and the owner of the company were very friendly and welcoming. So much so we decided to drive up from Devon and purchase a caravan. The salesman (Oliver) was friendly and informative and did not made us feel rushed into choosing, just was around in the background if we had any questions. The paper work completed we left happy. The van was going to be given a full service and a date convienent for us was agreed for collection. When we collected we were greated more like old friends than customers. The service team spent at least an hour explaining how things worked as we were complete novices. We left knowing we could make contact at any time if we had problems setting up etc. On arriving home and taking the van into storage we noticed that one wheel trim was missing. We called and was told to call in and another would be supplied. However the next day a parcel arrived with a brand new pair of wheel trims. We would wholeheartedly recommend this company to anyone. It is rare in this day and age to find a company who obviously puts the customer first and has old fashioned values. Well done to all of you.
We would like to thank all the staff at Highbridge for being so professional and helpful through the process of us purchasing our caravan. We also visited their very well stocked accessory shop. We will certainly be back.
All the staff in the awnings and shop are always very helpful and polite. I will be back again soon.
Just a few words to say that our Flash 28 came home yesterday with no damage to the moulded skirt so the chaps there appear to have solved the problem.
We would like to say that we were very impressed with your service on being informed of our problem with the van, and that we feel that you went over and above to resolve the problem prior to our holiday this Friday.
Special thanks have to be said to Steve as his concern at our plight and his commitment to resolving the problem was exemplory, hope he had a good holiday.
Once again many thanks
I would like to congratulate you on your excellent web site. I have just written a moaning letter to MMM complaining about poor Motorhome dealers web sites, poor quality photos, not enough photos, lack of vehicle dimensions etc. Yours outshines all the rest I have seen and it really makes me want to come and buy a motorhome from you.
On Saturday 26th February we came and collected our Compass Magnum Classic caravan (having had warranty work done). I was very surprised to hear that the element had been changed in the fridge as it was tripping out. Strange because the work being carried out was for water ingress by the front windows. We would just like to thank you all for the fantastic service we have received, and for the workmanship. On inspection of the work we would like to say the job is superb!!! You would never know you have been there. Thank you once again we will definitely be recommending you to all our caravanning friends.