My wife and I recently part ex'ed our first caravan for a newer model at Highbridge Somerset.
The service provided at Highbridge Somerset was exemplary from start to finish from all the departments. We cannot thank Will from sales enough. He was brilliant and nothing was too much trouble. He was helpful from our first phone call and the quality of caravan we bought, when viewed initially, more than lived up to his description he gave to us on the phone and on the web site. We were not pressured into anything and he understood our requirements form the start giving us as much time as we needed.
The hand over was brilliant, thanks to Andrew. Everything was explained and demonstrated to us and we were left with complete confidence in what we had purchased.
Administration at the end was smooth, friendly and very helpful, again answering any questions we had without any trouble.
The shop has a brilliant range of items and all competitively priced, even more so with the 10% discount for customers who had bought a caravan.
Quite clearly everyone we encountered really enjoys working at Highbridge with no sales persons competing for your custom but all working together.
Most definitely worth the 2 hr drive each way and puts other closer Caravan sales to shame!
A big thank you to Will and all the team.
I am very impressed with the after sales service on our caravan, particularly as this is a very busy time of year. Thanks to Martin at the Highbridge site for sorting out our problems with the Motormover
Hi Dave, Andy Parry here want to say a massive thank you to all the staff at Highbridge Caravans for making the purchase of our first folding camper an easy and enjoyable experience. And thanks to mike for his demonstration and understanding
Dear Highbridge. I attended your Devon branch today, for, them to rectify a couple of problems I had with the van I purchased from you. I made contact with Ben, who had me booked in, and went through the problems with me. These were rectified quickly and efficiently by the mechanics, so this is just a thank you note really to who it may concern. One happy customer Regards John Rolfe
Just a quick message of praise for Ben who works in the Service Section of the Devon branch. We arranged to meet with him today so that he could explain how we should deal with some issues we have been having with the gas system on our Hymer Duo Mobile, a vehicle that we bought from the Somerset branch last October. Ben was polite, patient and clear with his explanations of how to deal with all of our concerns. We left the site feeling very happy that we have an extension of the Highbridge company, now here in Devon, much closer to our home in Plymouth.
Mr and Mrs Pearson
We travelled from Surrey to pick up our used Folding Camper. David gave us a demonstration how to put the Camper up and gave us lots of helpful information about our purchase. We are very happy with the Folding Camper and very pleased with the service and support we received from Highbridge. We would certainly recommend them. Thanks again David and Highbridge team.
Dear Sir / Madam, would you please pass on our sincere thanks to Jason, who came to our home and repaired our water system in our caravan, nothing was too much trouble for him and he carried out his duties in a very competent and professional way. He is a credit to your company, as is everyone there that helped in organizing the repair. Many thanks to you all. Regards, Richard & Sally Green.
Hi, Just wanted to give our Thanks to Lynn today. There was a mix up with the type of service that we had booked for our MoHo. Lynn took ownership and got it sorted for us efficiently and professionally. She is a lovely, friendly lady and a credit to Highbridge. We have always been impressed with our dealings with Highbridge and certainly wouldnât look at using any other dealer in the future. Kind regards Elizabeth and Dai Edwards
Thank you so much for the excellent service we received when we recently bought our Bailey Ranger GT. From buying, to the handover you were all nothing but professional. We think any company looking to improve their customer service skills should visit Highbridge Caravans.
Merry Christmas, from Nigel + Lauren Day
ust a quick note to thank you for yet another example of excellent after sales service. Your engineer called me this morning as expected and explained how to reset the electric water heater. All is now working again perfectly and we will be off on our travels again shortly. No additional work needed when we come for the habitation service in 2019. Please pass on my thanks. Colin
This is just a quick note to state how satisfied we are at the terrific service provided by the staff in the department, always go out of their way to be helpfull and friendly.
Many thanks Stuart Wigmore